1.   PRELIMINARY REMARKS

For BEQ Technology MC (hereinafter “BEQ,” “we,” or “our”), protecting the information we collect when you visit our website or the websites of our affiliated companies is of utmost importance, and our practices regarding the protection of your personal information comply with the laws in force in Quebec and Canada.

This Privacy Policy (hereinafter the “Policy”) explains how we collect, use, disclose, process, and protect the Personal Information and Browsing Information you share with us when:

a) you visit the website https://www.beqtechnology.com or the websites of our affiliated companies that are linked to it (hereinafter the “Site”);
b) you use its newsletter subscription system
c) you view pages related to our products or services
d) you sign up to receive communications, newsletters, updates, special offers;
e) you participate in contests and/or promotions.

 

2.   PERSONAL INFORMATION

2.1 DEFINITION OF “PERSONAL INFORMATION”

“Personal Information” is any information that relates to an individual and allows that individual to be identified, such as, but not limited to, their last name, first name, residential address, email address, home phone number, and cell phone number.

BEQTechnology.com also collects aggregate information and information relating to specific users on the web pages visited by consumers and information voluntarily provided by consumers, such as survey information and contest registration information. When you visit BEQTechnology.com and interact with it, certain information may be automatically collected, including the following:

• your computer’s IP address;
• the type of browser and operating system you use;
• the web pages you visited immediately before and after visiting BEQTechnology.com;
• your activities in community conversations;
• the web pages you view and the links you click on within the Site;
• information about the searches you perform on BEQTechnology.com and how you use the results of those searches;
• information about the services you use on BEQTechnology.com and how often you use them;
• location data and other information about mobile devices used to access and interact with BEQTechnology.com;
• standard server log information; and
• information collected using HTML and Flash cookies, web beacons, and similar technologies.

2.2 COMPLIANCE WITH THE TEN (10) PRINCIPLES THAT FORM THE BASIS OF THE MODEL CODE FOR THE PROTECTION OF PERSONAL INFORMATION.

We are committed to complying with the ten (10) privacy principles explained below, as set out in the Model Code for the Protection of Personal Information (CAN/CSA-Q830-96) and enshrined in the Personal Information Protection and Electronic Documents Act (S.C. 2000, c. 5).

The full text of the Model Code for the Protection of Personal Information is available from the Canadian Standards Association (in English only). You can also order the Model Code for the Protection of Personal Information by writing to the following address:

CSA International
178 Rexdale Boulevard
Etobicoke, Ontario M9W 1R3
Phone: 1-800-463-6727, (416) 747-4044

2.3 STATEMENT OF THE TEN (10) PRINCIPLES OF THE MODEL CODE FOR THE PROTECTION OF PERSONAL INFORMATION

A) PRINCIPLE 1 – ACCOUNTABILITY

All our employees are responsible for applying and complying with the principles set out in this Policy. You can send your questions and comments to our Customer Service department at the above address, and a designated representative will respond as soon as possible.

B) PRINCIPLE 2 – DETERMINATION OF PURPOSES

The purposes for which your Personal Information is collected are determined in advance or at the time of collection. In the event that we wish to collect, use, and/or disclose your Personal Information for purposes other than those set out in this Policy, we will inform you and obtain your consent in advance.

C) PRINCIPLE 3 – CONSENT

We are committed to obtaining your free and informed consent for the collection, use, or disclosure of your Personal Information, except as may be required by law.

D) PRINCIPLE 4 – LIMITATION OF COLLECTION

The collection of your Personal Information will be limited to what is necessary for the purposes we have identified, and we will collect it lawfully and fairly.

E) PRINCIPLE 5 – LIMITATION OF USE, DISCLOSURE, AND RETENTION

Your Personal Information will not be used or disclosed for purposes other than those for which it was collected, unless we have obtained your free and informed consent or are required to do so by law. We will retain your Personal Information only for as long as necessary to fulfill the purposes identified.

F) PRINCIPLE 6 – ACCURACY

We take reasonable steps to ensure that your Personal Information remains accurate, complete, and as up-to-date as possible. You can help maintain the accuracy of your Personal Information by informing us of any changes to your file and also by notifying us of any errors you notice by contacting our Customer Service Department in writing at the address provided at the end of this Policy.

G) PRINCIPLE 7 – SAFETY MEASURES

We have implemented industry-standard security measures to protect your Personal Information using security measures appropriate to its sensitivity. Our security measures are reviewed periodically and improved as necessary.

Despite these precautions, you should be aware that no data transmission over the Internet is completely secure. When you disclose Personal Information on a website, that information can be intercepted, collected, and used. This applies to information shared on message boards, in discussion forums, and even in emails. You transmit this information at your own risk, regardless of whom you send it to, and we cannot be held responsible if information is intercepted and used by third parties.

H) PRINCIPLE 8 – TRANSPARENCY

Upon request, we will provide you with any information regarding our policies and practices concerning the management and protection of Personal Information.

I) PRINCIPLE 9 – ACCESS TO PERSONAL INFORMATION

We undertake, upon request, to inform you of the existence of Personal Information concerning you, the use made of it, its disclosure to third parties, and to allow you to consult it. You will also be able to challenge the accuracy and completeness of your Personal Information and have it corrected as appropriate. Requests for access to Personal Information can be made to our Customer Service Department, whose contact details are listed at the end of this Policy.

J) PRINCIPLE 10 – COMPLAINTS AND REQUESTS FOR ACCESS TO PERSONAL INFORMATION

If you have any questions, concerns, or complaints regarding this Policy, or if you wish to request access to your Personal Information, please contact our Customer Service Department, whose contact details are provided at the end of this Policy.

2.4 CONSENT TO THE COLLECTION OF PERSONAL INFORMATION

In certain circumstances, we will ask you to provide certain personal information, such as when you fill out a form on the website in the “Contact Us” or “Submission” section.

All Personal Information is collected with your consent, and you are free to accept or decline to provide Personal Information at any time. However, if you decline, you will not be able to access sections of the Site that require you to provide such Personal Information.

A) PERSONAL INFORMATION OF THIRD PARTIES

When you provide us with Personal Information belonging to another person, for example, a third party, we assume that you have obtained that person’s valid consent allowing us to collect, use, disclose, process, and protect that Personal Information in accordance with this Policy.

B) MINORS

If you are under the age of eighteen (18), please obtain permission from a parent or guardian before providing us with any personal information.

2.5 USE OF YOUR PERSONAL INFORMATION

We collect, use, and/or disclose your Personal Information for the following purposes:

• To provide you with the product, service, or information you have requested;
• To provide you with customer service;
• To help us evaluate and improve our Site by tailoring its content to your personal needs and preferences;
• To communicate with you, inform you of new offers and promotions, and any facts or events that may be of interest to you;
• To organize and administer contests and/or surveys;
• To enable us to ensure the quality of exchanges and enforce rules of decorum in sections where you can share your comments;
• To carry out commercial transactions;
• To process payments and collect unpaid debts, if necessary;
• To identify and protect you from errors, fraud, theft, and other illegal activities;
• For any other purpose for which you have given your consent at the time of submitting your Personal Information.

Career 

Job opportunities at BEQ Technology: we may advertise job opportunities on our website. When you apply for a job or submit questions about a job opportunity, you may provide us with certain personal information about yourself (such as that contained in a resume, cover letter, or similar employment-related documents). We use this information to process and respond to your job application or other request.

Contests and promotions

Finally, BEQTechnology.com may collect information about you if you participate in a contest or promotion offered by BEQTechnology.com or one of our partners. In addition, BEQTechnology.com will sometimes ask you, via such forms, if you are interested in receiving information about other services, contests, or news about BEQTechnology.com or our partners. You will always have the option to decline this request or to unsubscribe from a personalized service that you have previously chosen. The information collected may include your name, address, phone number, email address, date of birth, and facts related to your participation in the contest or promotion.

2.6 SHARING YOUR PERSONAL INFORMATION WITH THIRD PARTIES

In accordance with this Policy and the ten (10) principles of the MODEL CODE FOR THE PROTECTION OF PERSONAL INFORMATION, we may share some of your Personal Information in order to provide you with services. We will take reasonable measures to ensure that Personal Information shared with third parties is protected and retained in accordance with the principles set out in this Policy, but we cannot guarantee this, nor can we accept liability in this regard.

We would like to clarify that we will not disclose your Personal Information to advertisers, customers, partners, or third parties without first obtaining your written consent. Notwithstanding the foregoing, we may disclose your Personal Information to the following persons and organizations in the contexts set out below:

A) TO SERVICE PROVIDERS

We may transfer your Personal Information to service providers acting on our behalf for the purposes mentioned in this Policy. This could, for example, be a company or organization whose services have been retained for our software or applications used.

B) TO OUR AFFILIATED COMPANIES

We may share your personal information with our affiliated companies in order to better serve you and inform you about all of our products and services.

C) TO OUR BUSINESS PARTNERS

Occasionally, we may disclose your Personal Information by sharing our customer lists with organizations that we have carefully selected and that wish to inform you about products and services they believe may be of interest to you.

D) IN CONNECTION WITH BUSINESS TRANSACTIONS

We may be involved in the sale, merger, restructuring, or transfer of all or part of our business. In connection with such transactions, we may disclose your Personal Information to the purchaser or new organization. In such cases, we will require that the purchaser or new organization protect the confidentiality of your Personal Information in accordance with this Policy and applicable laws regarding the protection of Personal Information.

E) PURSUANT TO LAWS

In addition to the above-mentioned contexts, we may, for example, disclose your Personal Information:

• to our legal counsel;
• to a government agency with authority to obtain such Personal Information;
• if we have reason to believe, in good faith, that disclosure of Personal Information may be useful in an investigation of illegal or fraudulent activity;
• to comply with an order or decision of a court or tribunal.

F) Other sources

We may access other information about you from third-party sources and platforms (such as social networking sites, databases, internet marketing and ad targeting companies), including:

• if you access third-party social networking services (such as Facebook, Instagram, or Twitter) from BEQTechnology.com, your username and login lists for those services;
• demographic data, such as age group, gender, and your interests;
• advertising interaction and viewing data, such as ad click-through rates and the number of times you viewed a particular ad; and
• unique identifiers, including mobile device identification numbers, which may determine the physical location of such devices in accordance with applicable law.

Please note that BEQTechnology.com may combine the information we collect with information obtained from third parties.

2.7 TO PREVENT SHARING OR HAVE YOUR PERSONAL INFORMATION DELETED

You may request at any time that the Personal Information we hold about you not be shared under paragraphs a), b), c), and d) of the preceding section, or that it be deleted. Simply send us a request via our contact form, whose contact details are listed at the end of this Policy, to request that your Personal Information not be shared or be deleted from our databases.

3.   BROWSING INFORMATION

3.1 DEFINITION OF “BROWSING INFORMATION”

“Browsing Information” refers to general information and statistical data concerning your browsing activity on the Site or the nature of your device (computer, tablet, or mobile device), your browsing history, the duration of your visit to the Site, the pages viewed, the order in which the pages are viewed, the content of those pages, the number of clicks, your general geographic location (country or province), and the advertisements and videos you view on the Site.

3.2 COLLECTION OF BROWSING INFORMATION

By browsing the Site, you consent to the collection of Browsing Information in the manner and for the purposes set out in this Policy. Browsing Information is collected using cookies, which are small data files that are installed on your device by our server. A permanent cookie is installed during your first visit, and other cookies, either permanent or temporary, may be used depending on the applications and choices you make during your subsequent visits to the Site.

Browsing Information is not Personal Information and is not used to discover your identity. It is used for the purposes described below.

However, you may at any time delete the cookies on your device or disable the feature that allows them to be stored by consulting your web browser’s configuration options. If you choose to do so, you will still be able to access the information on the Site, but you will be considered a new user each time you visit.

3.3 the COOKIES

We use cookies to improve your user experience and offer you enriched and personalized content.

A cookie (hereinafter referred to as “Cookie(s)”) is a text file that may be stored on a device (computer, tablet, smartphone) when visiting a Service using browser software. A Cookie allows its issuer, during its period of validity, to recognize the device concerned each time that device accesses digital content containing Cookies from the same issuer.

The User is informed that, when connecting to the Site or Applications and when using the Services, Cookies are installed on their receiving device (computer, tablet, smartphone, etc.) for the proper functioning of the Services, or on their browser subject to the choice expressed by the User regarding cookies; this choice may be modified at any time.

1) WHAT ARE COOKIES USED FOR?

In order to provide Users with the best possible information about Cookies, these Cookies should be grouped into five categories: (a) Website and Application navigation Cookies (b) Audience measurement Cookies (c) Advertising Cookies (d) Social media sharing Cookies (e) “Flash”© Cookies from “Adobe Flash Player”™.

– Browsing cookies on the Website and Applications:

Browsing cookies improve the performance of the Services in order to provide the User with a better experience of the Website and Applications. These cookies do not require the User’s prior information and consent to be stored on the User’s device.

More specifically, these browsing cookies enable us to:

• Adapt the presentation of the Website and Applications to the display preferences of the device (language used, display resolution, operating
• system used, etc.) when Users visit the Website and Applications, depending on the hardware and software used to view or read the Website and
• Applications;
• To store information relating to the form that the User has filled in on the Website and Applications or to information that the User has chosen on the Website or Application;
• To offer the User access to their account or any other reserved area using their login details;
• Implement security measures, for example when the User is asked to log in again to access content or a Service after a certain period of time has elapsed.

– Audience measurement cookies:

Audience measurement cookies help to compile statistics and traffic volumes and measure the use of the various elements that make up the Site and the Applications (sections and content visited, paths taken), enabling the Publisher to improve the interest and ergonomics of the Services.

– Advertising cookies:

Advertising cookies make it possible to determine in real time which advertisement to display based on the User’s recent browsing on the Site and Applications in order to limit the number of times the User has seen an advertisement and to help measure the effectiveness of an advertising campaign.

– Social media sharing cookies:

The Publisher offers Users features that allow them to share editorial content and any type of content published on the Site through social media sites. Social media cookies are managed by the publisher of the social media site. Users are invited to read the social media cookie management policy on the relevant sites.

2) HOW CAN USERS MANAGE COOKIES?

Users are first informed that the Publisher’s partners and any other third parties may place Cookies on the Website. Only the issuer of a Cookie is likely to read or modify the information contained therein, and the Publisher has no access to or control over Cookies that third parties may use. The issuance and use of Cookies by third parties are subject to the privacy policies of those third parties in addition to the provisions of this Policy. Consequently, Users are invited to visit the websites of those third parties for more information about the Cookies they store and how Users can manage them.

– Cookie Agreement

The User is deemed to have given their consent:

• by clicking on the “X” icon or the “I understand” button on the information banner displayed when they first connect to the Site;
• by continuing to browse the Site, i.e. when the User has clicked on an element of the Site (image, link, “search” button, etc.) or has visited another page on the Website.

If the User accepts the storage of Cookies on their device via their browser software, the Cookies embedded in the pages and content they have viewed may be temporarily stored in a dedicated area of their device. They will only be readable by their issuer.

The consent given by the User is valid for a period of thirteen (13) months from the first time the cookie is stored on the User’s device, following the User’s expression of consent.

– Refusal of Cookies

If the User refuses to accept Cookies on their device or browser, or if they delete those that are stored there, the User is informed that their browsing and experience on the Site or Application may be limited. This could also be the case when the Publisher or one of its service providers is unable to recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.

Where applicable, the Publisher declines all responsibility for the consequences of the degraded functioning of the Services resulting from (i) the User’s refusal of Cookies (ii) the Publisher’s inability to store or consult the Cookies necessary for their functioning due to the User’s choice.

3.4 USE OF YOUR BROWSING INFORMATION

We collect your Browsing Information for the following purposes:

• To measure your interest in our promotions, special offers, and certain parts of our Site;
• To generate statistical data about the performance of our Site, the use of its content, and its traffic;
• To improve communication between our server and your browser;
• To improve your browsing experience by offering you, for example, your choice of language and other settings that are specific to you and that you will not have to enter repeatedly.

3.5 POLICY CHANGES

This Policy is effective as of May 1, 2021. We reserve the right to make changes to this Privacy Policy at any time, and such changes will be effective immediately upon posting.

We aggregate and analyze the data we collect to learn more about how BEQTechnology.com is used. Among other things, we may use this information to monitor and analyze the use of BEQTechnology.com, improve its operation, and better tailor its content and design to meet the needs of our visitors.

3.6 cUSTOMER SERVICE

If you have any questions, comments, or requests regarding this Privacy Policy and the practices we have implemented to protect Personal Information, you can contact BEQ Technology at the following address:

Phone: 1 844 427-7800

OFFICE OF THE PRIVACY COMMISSIONER OF CANADA

The Office of the Privacy Commissioner of Canada can also answer some of your questions, and you can contact this organization for information. Toll-free telephone: 1-800-282-1376. Website: https://www.priv.gc.ca